The Coronavirus Situation ...

To help Dersingham residents, the Parish Council is providing some advice and information on this page which may be useful in coping with the current public health situation. The most reliable advice will be found on websites run directly by the Government or by NHS England and you will find links to these futher down this page. Follow Government advice, wash your hands frequently and let's keep Dersingham fit and healthy!

Useful Information and Advice ...

A message from the Chairman

It is now day five of the lockdown and I would like to thank everyone who participated in the 'clap for carers' on Thursday evening, it was a very moving experience. I hope it will be repeated and that even more will join in. I would also like to thank those who work in the village food stores who are helping to keep us all fed.

I will take this opportunity to reinforce government advice to stay home, save lives and protect our NHS. Only go out of your house for the following reasons:

  • To shop for essentials, as infrequently as possible
  • To receive medical treatment or provide care
  • To travel to and from work, if it's impossible to work from home
  • To exercise outdoors once per day, alone or with household members
  • Remember when out of your house, stay at least 2m away from other people and wash your hands as soon as you get home

Borough Councillor Stuart Dark has been appointed to the Borough Cabinet as being responsible for Emergency Planning during the current crisis and has asked that the following information be passed on.

A letter is being distributed to all households in Norfolk telling them about the new community hubs that are being established by every district. This will set out what the hubs are, how vulnerable and isolated people can get help, how people can volunteer and also how to make donations.

Due to the current crisis there have been some delays to waste and recycling bin collections, so if your waste or recycling bin is not be emptied on the usual day, please leave it out as it will be emptied within the following few days.

Garden waste (brown bin) collections will be suspended for the week commencing 30 March 2020. The Borough Council is hoping to find a solution to reinstate these collections but further driver and staff shortages are expected over the coming weeks. Renewals on the brown bin service will be extended to ensure everyone still gets their 25 collections.

You are being asked not to put garden waste in the black or green bin. A reminder that extra waste put beside the bin is not collected. You could store garden waste in the garden until the Recycling Centres run by Norfolk County Council re-open, or when brown bin collections resume. For tips on how to start composting, please visit the Norfolk Recycles website.

I have been advised that whilst there may be some disruption to the usual waste provisions and recycling centres, there will be no relaxation of laws around waste treatment and disposal, or the inappropriate burning of waste.

If you are able to volunteer some of your time to assist others in your community, the Borough really needs your help. If you are a business and can help with services, vehicles or other resources, they would love to hear from you, as together we really can make a difference. Individuals who want to volunteer should visit and businesses should email

Stay strong, follow the advice and help your vulnerable neighbours where you can.

Coral Shepherd
Chairman Dersingham Parish Council


Latest Dersingham Updates, Sunday 29th March

With all the challenges that we face in our daily lives at the moment, a reminder that there are people who face another challenge - to extract money from you by criminal means! There is useful advice from the police about this, which you can find from the Police Connect link in our Other Useful Links section below. Please have a look and be on your guard. Popular scams are bogus tests for the virus, or false offers of government money if you either pay some money yourself or give your personal details. Always think very carefully before parting with your money or personal information and ask yourself "is this genuine?"

Meanwhile, due to the most recent Government regulations, some events that were previously still going ahead have now had to be cancelled. Hopefully they will all be rescheduled or resume at some point in the not too distant future.

  • Dersingham Children's Easter Trail
  • Dersingham Walking Group guided walks
  • Dersingham Open Gardens
  • VE Day celebrations
  • Hanse Festival
  • Spring Plant and Craft Fair
  • Jetski Event
  • Waterski Race
  • Festival Too
  • King’s Lynn Festival
  • GEAR (rescheduled for 25 October 2020)

Latest information about other upcoming events will be posted on social media channels and at


Support for the Vulnerable

The Government announced on Sunday that it would be stepping up to directly support about 1.5m people identified as vulnerable in communities across the country.

Some people will have already received a letter which asks them to contact a national helpline so support can be arranged for them. It is essential that we shield these people from the virus. However, this list will not identify all of the people in our communities that need assistance.

Therefore, if you are reading this and you are classed as vulnerable, or you are in need of support, either now or in the coming weeks, please contact the designated phone line on 0344 8008020 or visit and help will be provided. This line will be open from Monday (30th March), operating Monday to Friday, 9am-5pm.


Links to Government and NHS Advice on Coronavirus


Government advice on what everyone should be doing Government advice on what to do if you have symptoms General Coronavirus advice from the NHS Government advice about Coronavirus and businesses


Other useful links


Police Connect - Advice about Coronavirus frauds and scams Age UK Norfolk Ask Lily - Advice for senior citizens Equal Lives - Advice for those with disabilities Shelter - Help with housing and homelessness Norfolk Community Law Service Norfolk Citizens Advice Norfolk County Council Coronavirus information West Norfolk Borough Council Coronavirus information


Useful Telephone Numbers


Housing Benefits - 01553 616200, Option 2

Pest Control - Millennium Pest Control on 01553 344002

The Universal Credit - Enquiry Line on 0800 328 9344

The Growth Hub - The Growth Hub from the New Anglia LEP offers free, expert advice for any business in Norfolk and Suffolk and the advisers are able to signpost employers and employees to details of the new Government support schemes. They’re a valuable additional resource. Please call them on 0300 333 6536 or email

@newanglialep and @angliahub for tweets with links to the latest Government guidance and updates.